9mobile Recorded 6,079 Loses In Subscribers In 2 months

Nigeria’s fourth ranked mobile network operator, 9mobile, has continued to experience a decline in its subscriber base, with 6,079 customers porting out of its network in just two months.

This porting loss for 9mobile occurred last year in the months of November and December 2024.

The Nigerian Communications Commission (NCC) made this known in its Incoming and Outgoing Porting Activities of Mobile Networks Operators Report on its website.

According to a report made by the NCC’s, out of a total of 2998 subscribers which moved from one network to another in December 2024, 2188 subscribers left 9mobile to other networks in the period. It also stated that in November 2024, out of 4726 subscribers that switched from one network to another, 9mobile lost 3891 subscribers to other networks.

“This brought the total number of subscribers that was lost by 9mobile in two months to 6079.

Other operators also recorded outgoing porting numbers but none is compared to 9mobile. Their loss was insignificant.

“In December 2024, MTN lost 236 customers, Airtel recorded 269 outgoing porting, Globacom recorded 305, while 9mobile lost 2188.

“In terms of incoming porting in the same period (December 2024), MTN gained the most customers from other operators, with 1856 subscribers joining its network.

“Airtel recorded 835 incoming porting, while Globacom gained 290 customers.

“In contrast, 9mobile recorded only 17 incoming porting in December 2024,” the report stated.

The NCC report also showed the outgoing porting activities for November 2024, showing 9mobile with the biggest outgoing porting numbers of 3891 subscribers porte out of the network.

According to the report, other operators lost only a few subscribers, MTN parted with 166 customers, Airtel recorded 362 outgoing porting activities while Globacom lost 307 subscribers.

For incoming porting activities in November 2024, the report also showed that MTN gained the most, adding 3019 subscribers to its network, Airtel recorded 1266 incoming porting, and Globacom gained 414 customers.

It noted that in contrast to the others, 9mobile gained just 27 subscribers.

“On market share, the Nigerian telecommunications sector witnessed a significant shift in market dynamics, with 9mobile’s market share declining to as low as 1.9 per cent in December 2024, according to recent data released by the NCC.

“This decline is a far cry from 9mobile’s erstwhile dominance, when it boasted 23.4 million subscribers and a 15.7 per cent market share in 2015.

“The company’s stagnant subscriber base, which has remained unchanged at 3.2 million for two consecutive months, further accentuated this decline.

“In contrast, the country’s other major telecommunications operators experienced notable growth,” the NCC report stated.

It said that MTN Nigeria had solidified its position, increasing its market share to 51 per cent with 84.6 million subscribers in December, up from 81.2 million in November, Airtel demonstrating resilience in expanding its subscriber base to 56.6 million in December, up from 55.4 million in the preceding month and Globacom which faced a decline in subscribers earlier in 2024 due to a regulatory audit, had shown signs of recovery, growing its subscriber base from 19.6 million to 20.1 million by the end of year 2024.